Managed Web Hosting Services, Domains and Servers

Frequency Asked Questions

Logging into the Control Panel

Upon signing up with K® Kenzie of Saudi Gulf Hosting, a detailed mail containing your Control Panel login details..

Changing Name Servers of a Domain Name

In order to host a website on your domain name, you will need to obtain the Name Servers ..

Managing DNS Resource Records

Upon signing up with kGulfHosting, a detailed mail containing your Control Panel login details..

HTTP API

The HTTP API provides a simple way to integrate the functionality 1 of our Reseller platform with your Storefront,

Reseller Account Startup Guide

Upon activating your Reseller account with kGulfHosting, you need to make the following settings within your ..

Using the Web Hosting Service

Once you have purchased a Web Hosting package for your domain name with kGulfHosting,

Explain Domain Transfer

A Domain (Transfer) Secret or Authorization (Auth) Code is a code assigned by the Registrar

Reseller Account Startup Guide Video Tutorials

Welcome to the K® (Kenzie) of SAUDI GULF HOSTiNG Support Knowledge Base. Here, we have

Transferring a Domain Name from Another Registrar to kgulfhosting

Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?

Domain / URL Forwarding

Using the Domain Forwarding Service Locating the Domain Forwarding Service Interface ....

Customer Control Panel Guide

As a kGulfHosting Customer you get your own Customer Control Panel [CCP], to Order and Manage your Domains.

Registering and Managing Child Name Servers

Child Name Servers are Name Servers which are registered with..

Using the DNS Service

In order to start using the DNS Service, you need to..

DNS and types of Resource Records kgulfhosting allows

The Domain Name System (DNS) is a distributed database, arranged hierarchically,

Using the Free Email Service

Free Email Service comprises of the following services:...

Listing, Searching and Managing Domain Name Registration Orders

In order to manage your domain names, you need to search for them from within your..

Uploading Content to your Website

FTP stands for File Transfer Protocol. Essentially, it is a simple tool to move files from one computer to another computer.

Moving or Pushing a Domain Name from one Customer Control Panel to another

You can move an Order along with all other related Products and Services from your existing Customer

Reseller Guides

Read this First: Reseller Account Startup Guide Default Customer Account....

What are the permitted Countries of Operation?

Due to the legal jurisdiction applicable to K® (Kenzie) of SAUDI GULF HOSTiNG, we are unable to support..

Domain Names

Listing, Searching and Managing Domain Registration Orders

In order to manage your domain names, you need to search for them from..

Changing Name Servers of a Domain Name

In order to host a website on your domain name, you will need to obtain the Name Servers ..

Managing Whois or Contact Details of Domain Names

Modifying the Whois (Contact Details) of Domain Names...

Hiding Contact Details through Privacy

Hiding Contact Details through Privacy Protection in the Whois of a Domain Name..

GDPR

What is GDPR? Managing GDPR Protection settings..

Transferring a Domain Name

This section deals with transferring your domain name among two Registrars...

Deleting a Domain Name

You may delete a registered domain name from your Control Panel within the Money Back Grace Period...

Protecting/Locking a Domain Name

feature helps ensure that your domain name remains safe from illegal domain name transfers.

Registering and Managing Child Name Servers

Child Name Servers are Name Servers which are registered with the Registry ..

Suspending / Unsuspending Domain Names

Suspending / Unsuspending a Domain Name.. Bulk Suspension / Unsuspension of Domain Names..

Renewing Domain Names

Renewing a Domain Name.. Bulk Renewal of Domain Names..

Domain Name System Security Extensions (DNSSEC)

What is DNSSEC? Adding Delegation Signer (DS) Records...

Domain Name Registration Default Settings

Under Default Settings you may set your Default Name Servers ...

Viewing Action History

As a Reseller of kGulfHosting, you can view the entire Action History of...

Restoring a Deleted Domain Name from the Redemption Grace Period

If a domain name is not Renewed within the Renewal Grace Period, ...

Domain Name Registration Caveats

Overview of TLDs (Domain Name Extensions)... Interpreting Domain Name Check Availability Results..

Whois Data Verification

As per the Whois Data Accuracy Specification introduced by Internet Corporation..

Whois Data Reminders

kGulfHosting sends an e-mail to the Registrant of a domain name ...

RESELLERS: Read this to setup your Domain Registration Business

Upon activating your Reseller account with kGulfHosting, you need to make the following ...

DNS

DNS and types of Resource Records kGulfHosting allows.. Using the DNS Service..

Premium DNS

Accessing your Premium DNS Order.. Managing Premium DNS Resource Records..

Domain / URL Forwarding

Using the Domain Forwarding Service.. Locating the Domain Forwarding Service Interface...

Domains Product Maintenance Notices

Upon signing up with kGulfHosting, a detailed mail containing your Control Panel login details

Hosting

Single Domain Linux Hosting

Single Domain Linux Hosting.. Accessing your Single Domain Linux Hosting Package..

Single Domain Windows Hosting

Single Domain Windows Hosting.. Accessing your Single Domain Windows Hosting Package..

Multi Domain Linux Hosting

Multi Domain Linux Hosting.. Accessing your Multi Domain Linux Hosting Package

Multi Domain Windows Hosting

Multi Domain Windows Hosting.. Accessing your Multi Domain Windows Hosting Package..

Reseller Linux Hosting

Reseller Linux Hosting.. Accessing your Reseller Linux Hosting Package..

Reseller Windows Hosting

Reseller Windows Hosting.. Accessing your Reseller Windows Hosting Package..

VPS Linux KVM

VPS Linux KVM.. Accessing your VPS Linux KVM Order..

Dedicated Server Linux

Dedicated Server Linux.. Accessing your Dedicated Server Linux Order..

Dedicated Server Windows

Dedicated Server Windows.. Accessing your Dedicated Server Windows Order..

Business Email

Business Email.. Using the Business Email Service..

Cloud Hosting

Cloud Hosting.. Accessing your Cloud Hosting order..

Wordpress Hosting

Wordpress Hosting.. How do I access my Wordpress Hosting control panel..

Server Management

Server Management.. Installing Cloudlinux and Configuring LVEManager and Cagefs..

Legacy Web Hosting

using the Legacy Web Hosting.. Listing, Searching and Managing Web Hosting Orders..

Sample Scripts

Linux Hosting related Scripts.. Windows Hosting related Scripts..

Uploading Content to your Website

FTP stands for File Transfer Protocol. Essentially, it is a simple tool..

Email Hosting

An email hosting service is an Internet hosting service that operates email servers..

Enterprise Email

Enterprise email accounts ensure that your email service becomes an extension of your communication strategy..

Website Builder

Setting up your Website Builder Order.. DNS for Website Builder..

Weebly

Accessing your Weebly order.. How do I publish my Weebly Website..

Hosting Caveats

Purchasing a Hosting Order for Internationalized Domain Name.. Modifying the hosts file..

Themes, Plugin, Logos

Accessing your Themes, Plugins, Logos order

You can follow the steps below to access your Themes, Plugins, Logos order..

What are the files provided with my purchase?

Your purchase comes with a list of files that can help you setup and use this product..

FAQs

Listed below are some Frequently Asked Questions for Themes, Plugins, Logos..

Troubleshooting

Listed below are some of the common issues encountered after installing a new theme or plugin for WordPress..

SiteLock

Accessing your SiteLock Order

SiteLock Panel is an interface that allows you to access and manage your SiteLock Package..

IMPORTANT: SiteLock User Guide

This article explains the various functionalities available within the SiteLock Panel..

SiteLock FAQs

Listed below are some Frequently Asked Questions for SiteLock..

SiteLock Plan Details

The various SiteLock Plans offered by K® Kenzie of SAUDI GULF HOSTiNG and their specifications are listed..

RESELLERS: Read this to Setup your SiteLock Business

As a Reseller, you need to take the following steps in order to start selling the SiteLock Product..

CodeGuard

Accessing your CodeGuard Order

From the CodeGuard dashboard, you can access and manage your CodeGuard account..

CodeGuard Getting Started Guide

This article explains how to get started using CodeGuard to backup and restore your website / database data..

CodeGuard FAQs

Listed below are some Frequently Asked Questions for CodeGuard..

CodeGuard Plan Details

The various CodeGuard Plans offered by K® Kenzie of SAUDI GULF HOSTiNG and their specifications are listed..

RESELLERS: Read this to setup your CodeGuard business

As a Reseller, you need to set up the following from within your Reseller Control Panel in order..

SSL Certificates

What is an SSL Certificate?

An SSL Certificate is a digitally signed certificate that establishes the identity of a website and uses encryption..

How do I apply for an SSL Certificate?

After you purchase an SSL Certificate order, you will need to first complete a verification process..

How do I generate a Certificate Signing Request (CSR)?

Generating a CSR is the first step you must perform in order to apply for an SSL Certificate..

How do I install an SSL Certificate?

After your SSL Certificate is issued it will be available in your control panel..

How do I reissue an SSL Certificate?

In case you want to change any details about your organisation then you will need to reissue your certificate..

How do I Renew, Delete or Suspend my SSL Certificate order ?

You can Renew, Delete or Suspend your SSL Certificate order by following the steps below..

How do I apply for an EV SSL Certificate?

After you purchase an EV SSL Certificate order, you will need to first complete a verification process with..

How do I reissue an EV SSL Certificate?

In case you want to change any details about your organisation then you will need to reissue your certificate..

SSL Verification Methods

In order for you to get a valid SSL certificate, it is necessary to verify that you or your..

What is EV SSL

An Extended Validation SSL (EV SSL) is the highest form of authentication for a website. To ensure the authenticity..

G Suite (formerly Google Apps for Work)

Getting Started with G Suite

G Suite is a suite of business collaboration tools that include Email, Google Docs, Google..

G Suite administrators guide

As an administrator of G Suite, you will need to add users, activate their accounts, create mailing lists..

Add or Delete G Suite Accounts

kGulfHosting allows you to quickly add as well as delete accounts as per your convenience..

Renew, Suspend or Delete your G Suite order

In order to renew, suspend or delete your order you will need to follow..

How do I generate a transfer token?

If you have access to the G Suite Admin Console, you can generate the transfer token..

How do I transfer my G Suite accounts?

Follow the steps below to transfer your G Suite accounts to kGulfHosting..

Combo Plans

Combo Plans FAQs

Combo Plans are a combination of Domain names, Single Domain Hosting, Website Builder..

How do I upsell Combo Plans?

During the Domain Registration process, the SuperSite 2 displays a modal which upsells Linux Hosting..

RESELLERS: Read this to Setup your Combo Plans

As a Reseller, you need to take the following steps in order to start selling the Combo Plans..

Order Management

Listing, Searching and Managing your Orders

In order to manage your Orders, you need to search for them from within your Control Panel..

Locating the Name Servers or DNS Records to Use

Login to your Control Panel, Search for the domain name for which you have purchased this Order..

Directory and File Structure - Linux

From amongst the several directories found within your cPanel account, only the following..

Directory and File Structure - Windows

From amongst the several directories found within your Plesk account, only the following..

Managing Add-ons

kGulfhosting offers several Add-ons alongwith an Order. These can be purchased and managed from the Order..

Enabling SSL or a Dedicated IP Address

Login to your Control Panel, Search for the domain name for which you have purchased this Order..

Renewal Reminder for Orders

kGulfHosting sends consolidated emails to the domain name Registrant Contact informing them about their Domain Registration Orders..

Renewing, Deleting your Order

Login to your Control Panel, Search for the domain name for which you have purchased this Order..

Auto-Renewal of Orders

kGulfHosting's Auto-Renewal feature allows Customers / Sub-Resellers to let the system automatically Renew an Order..

Upgrading / Downgrading an Order

After purchasing an Order under a specific Plan should your requirements change, you may choose..

Suspending / Unsuspending an Order

Order Suspension is a useful feature available to kGulfHosting, which they can use..

Moving or Pushing an Order from one Customer Control Panel to another

You can move an Order along with all other related Products and Services from your existing Customer Control Panel..

Bulk Actions

Registering Domain Names in Bulk.. Transferring Domain Names in Bulk..

Domain Name System (DNS)

DNS and types of Resource Records kGulfHosting allows

The Domain Name System (DNS) is a distributed database, arranged hierarchically, containing records for domain names..

Using the DNS Service

For the DNS Service to work, it is essential that all queries for your domain name should reach our Name Servers..

Locating the DNS Service Interface

In order to view the DNS Service interface, you need to search for the Product/Service ..

Managing DNS Resource Records

The Domain Name System (DNS) is a distributed database, arranged hierarchically, containing records for domain names..

DNS Caveats

Once you have setup DNS service for your domain name, you need to modify the domain name's Name Servers to..

Premium DNS

Accessing your Premium DNS Order

Log in to your control panel.Type the Domain Name of the order in the search field on the homepage..

Managing Premium DNS Resource Records

The Domain Name System (DNS) is a distributed database, arranged hierarchically, containing records for domain names..

Using the Premium DNS Service

Purchase the Premium DNS service.. Change the Name Servers of your domain name to our Name Servers..

FAQ

Premium DNS is your gateway to a secure, stable and fast Domain Name System (DNS). With Premium DNS you can ensure..

Domain / URL Forwarding

Using the Domain Forwarding Service

For the Domain Forwarding Service to work, it is essential that all queries for your domain name should reach our Domain Forwarding..

Locating the Domain Forwarding Service Interface

Domain Forwarding Service is provided free when you purchase any Product/Service through..

Managing the Domain Forwarding Service

The Domain Forwarding Management interface will be displayed only if the Order belongs to a Customer immediately..

Domain / URL Forwarding Caveats

Once you have setup Domain Forwarding Service for your domain name, you need to modify your Name Servers ..

Free Email Service

Using the Free Email Service

kGulfHosting provides you with 2 Email Account(s) free with every domain purchase, alongwith POP/IMAP access..

Locating the Free Email Service Interface

In order to view the Free Email Service interface, you need to search for the Product/Service..

Managing the Free Email Service

The Email Management interface will be displayed only if the Order belongs to a Customer immediately ..

Free Email Service Caveats

Once you have setup the Free Email Service for your domain name, you need to modify your Name Servers..

Customer Control Panel Guide

Creating a Demo Customer Account

You may use the Demo interface, to understand and evaluate the Customer Control Panel provided by kGulfHosting..

Logging into the Control Panel

Upon signing up with kGulfHosting, a detailed mail containing your Control Panel login details is sent to your email..

Your Profile and Settings

Changing your Control Panel Username, Mobile Number and other Contact Details..

2-Step Verification

2-Step Verification is a security process in which you provide two means of identification. With 2-Step Verification..

Manage Billing

Adding Funds in your Debit Account.. Executing an Order / Balancing an Invoice or Debit Note..

Listing All Orders under your Customer Account

Follow the below mentioned instructions to view all Orders within your Customer account..

Viewing your Login History

If you wish to view the Login History from some specific IP Address(s), you may mention it/them..

Viewing all important Announcements posted in your Control Panel

From time to time kGulfHosting may post important announcements within your Control Panel. This announcement would..

Customer Control Panel Caveats

Modification of Legal Name (Company/Name) and/or Country (from within the Customer Control Panel) will not be possible..

Reseller Guides

Read this First: Reseller Account Startup Guide

Upon activating your Reseller account with kGulfHosting, you need to make the following settings within your Reseller..

Default Customer Account

Our resellers often manage products on behalf of their customers. In such cases, creating a customer account for each..

Creating a Demo Reseller Account

To understand and evaluate the interfaces and API we provide, you can use the Demo interface..

SuperSite 2 and PartnerSite Guide

SuperSite 2 is a complete private-labeled Website for you and your Resellers..

Branding Guide

kGulfHosting allows you to have Branded Control Panel URLs. You may either use Partially Branded or Fully Branded URLs..

Finance & Billing Guide

Understanding the Billing System.Manage Billing with your Customers / Sub-Resellers..

Payment Gateway Integration Guide

You can integrate ANY Payment Gateway of your choice with your SuperSite. We provide a customized integration process..

Reseller Control Panel Guide

Changing your Username [Email Address], Brand Name, Mobile Number and other Contact Details..

Product Setup Guides

Following are the steps you need to take within your Control Panel to setup your..

Reseller API Guide

The HTTP API provides a simple way to integrate the functionality 1 of our Reseller platform with your..

Knowledgebase

Frequency Asked Questions

Logging into the Control Panel

Changing Name Servers of a Domain Name

Managing DNS Resource Records

HTTP API

Reseller Account Startup Guide

Using the Web Hosting Service

Explain Domain Transfer

Reseller Account Startup Guide Video Tutorials

Transferring a Domain Name from Another Registrar to kgulfhosting

Domain / URL Forwarding

Customer Control Panel Guide

Registering and Managing Child Name Servers

Using the DNS Service

DNS and types of Resource Records kgulfhosting allows

Using the Free Email Service

Listing, Searching and Managing Domain Name Registration Orders

Uploading Content to your Website

Moving or Pushing a Domain Name from one Customer Control Panel to another

Reseller Guides

What are the permitted Countries of Operation?

Domain Names

Listing, Searching and Managing Domain Registration Orders

Changing Name Servers of a Domain Name

Managing Whois or Contact Details of Domain Names

Hiding Contact Details through Privacy

GDPR

Transferring a Domain Name

Deleting a Domain Name

Protecting/Locking a Domain Name

Registering and Managing Child Name Servers

Suspending / Unsuspending Domain Names

Renewing Domain Names

Domain Name System Security Extensions (DNSSEC)

Domain Name Registration Default Settings

Viewing Action History

Restoring a Deleted Domain Name from the Redemption Grace Period

Domain Name Registration Caveats

Whois Data Verification

Whois Data Reminders

RESELLERS: Read this to setup your Domain Registration Business

DNS

Premium DNS

Domain / URL Forwarding

Domains Product Maintenance Notices

Hosting

Single Domain Linux Hosting

Single Domain Windows Hosting

Multi Domain Linux Hosting

Multi Domain Windows Hosting

Reseller Linux Hosting

Reseller Windows Hosting

VPS Linux KVM

Dedicated Server Linux

Dedicated Server Windows

Business Email

Cloud Hosting

Wordpress Hosting

Server Management

Legacy Web Hosting

Sample Scripts

Uploading Content to your Website

Email Hosting

Enterprise Email

Website Builder

Weebly

Hosting Caveats

Themes, Plugin, Logos

Accessing your Themes, Plugins, Logos order

What are the files provided with my purchase?

FAQs

Troubleshooting

SiteLock

Accessing your SiteLock Order

IMPORTANT: SiteLock User Guide

SiteLock FAQs

SiteLock Plan Details

RESELLERS: Read this to Setup your SiteLock Business

CodeGuard